Services
Find the right service for your product
Find the right service by what you need, what you get and the rules it covers.
Area 1
Regulatory and compliance
Get a product cleared by regulators, and stay ready for inspection.
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Regulatory affairs
Use this when you need a product approved, a licence renewed, or an audit passed.
What you get
- A regulatory route for each market you want to reach
- CDSCO filings, plus support after approval (changes, renewals and label updates)
- US FDA strategy for 510(k), De Novo, IND, NDA and BLA routes
Covers
CDSCO (India) · US FDA · EU MDR · Medical Devices Rules, 2017 (India)
Learn more about Regulatory affairs → -
Compliance audits
Use this when an inspection or client audit is coming, or you want to know where you stand.
What you get
- An audit plan agreed with you before we start
- Mock inspections that follow how a regulator works
- Audits of your sites, systems and suppliers
Covers
CDSCO (India) · US FDA · Good practice rules
Learn more about Compliance audits →
Area 2
Drug safety
Watch for side effects once a product is in use, and report them on time.
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Pharmacovigilance
Use this when you hold a marketing licence and must track and report side effects.
What you get
- A safety system set up for your products: the PSMF and the SOPs (written step-by-step procedures)
- Case intake from patients, doctors, pharmacists and carers
- Case processing and medical review of each report
Covers
CDSCO (India) · PvPI · MvPI · ICH safety guidelines · EU MDR
Learn more about Pharmacovigilance →
Area 3
Clinical trials
Plan and run studies in people, from the study plan to the final report.
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Clinical trials (CRO)
Use this when you need a study in people to prove your product is safe and works.
What you get
- Protocol writing and a feasibility check (can this study be done, where and how fast)
- Ethics committee and CDSCO submissions
- Site selection, set-up and start-up
Covers
CDSCO (India) · New Drugs and Clinical Trials Rules, 2019 · Medical Devices Rules, 2017 · ICH Good Clinical Practice (GCP) · Ethics committees
Learn more about Clinical trials (CRO) →
Area 4
Science and labs
Test products, packaging and germ control in the lab, and test on human cells.
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Accredited labs
Use this when you need stability, packaging, transport or batch release testing.
What you get
- Stability studies at ICH conditions: long-term, intermediate, accelerated and light exposure
- Packaging validation
- Transport validation, including cold chain studies with temperature loggers
Covers
ISO/IEC 17025 · ICH Q1A(R2) and Q1B · ICH Q2(R2) · USP, EP, IP and JP · ISO 10993
Learn more about Accredited labs → -
Microbiology studies
Use this when you need preservative, sterility, bioburden or antibacterial testing.
What you get
- Preservative efficacy test (PET) to USP <51>, EP 5.1.3 or IP. We add germs to your product and check the preservative kills them over 28 days.
- Sterility test to USP <71>. We check that a product sold as sterile has no living microbes in it.
- Bioburden and microbial limit tests to USP <61> and <62>. We count the microbes in a product, and check for specific harmful ones.
Covers
USP <51>, EP 5.1.3 and IP · USP <71> · USP <61> and <62> · ISO 22196 and JIS Z 2801 · AATCC 100 · EN 1276, EN 13697 and AOAC methods
Learn more about Microbiology studies → -
Human factors and packaging
Use this when you need usability studies or child-resistant packaging tests.
What you get
- A human factors and usability study plan, built around your users and how they will use the product
- Formative usability studies (early studies that shape the design)
- Summative usability studies (a final study that shows the design is safe to use)
Covers
ISO/IEC 17025 · IEC 62366-1 · ISO 8317
Learn more about Human factors and packaging → -
Organoids and NAMs
Use this when you want early safety or efficacy data from human cells.
What you get
- Patient-derived organoid models, grown from a patient's own cells
- Skin, breast and patient-derived tumour organoid panels
- Custom groups of patient samples for your question
Covers
OECD Guidance Document 286 · ICH S5(R3)
In collaboration with Tissue Zen Learn more about Organoids and NAMs →
Area 5
Market
Gather evidence from everyday use, plan the launch, and turn new ideas into a plan.
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Real-world evidence
Use this when you need evidence from everyday use, after or alongside a trial.
What you get
- Observational studies: we watch what happens to patients in normal care, without changing their treatment
- Patient registries: an organised record of patients with a condition or product, followed over time
- Hospital data partnerships, set up through our hospital network
Covers
CDSCO (India) · Ethics committees (IEC) · MedDRA
Learn more about Real-world evidence → -
Market access
Use this when your approval is in sight and you need a launch plan.
What you get
- A go-to-market plan linked to your approval timeline
- Product placement and commercial strategy
- Help finding and setting up distributors
Covers
NPPA (India) · DPCO (India) · CoPP · CDSCO (India)
Learn more about Market access → -
Innovation and strategy
Use this when you have an idea and need a clear first step.
What you get
- A review of the opportunity and of other products in the field
- A roadmap for the science and clinical work
- A regulatory gap assessment: what your evidence shows, and what is missing for approval
Covers
CDSCO (India) · Medical Devices Rules, 2017 (India) · US FDA and EU MDR
Learn more about Innovation and strategy →
Companies we have worked with
See all 40 clients →Partner hospitals and research sites
See all 62 sites →Start a conversation
Talk to a regulatory or clinical lead.
Tell us about your medicine, device or product. We will suggest a route to approval in each market you want to reach. We will also tell you which studies you need.



































































